My customer bought a phone from me and sended me the payment and after I payed Postnet to deliver it to his address I got a mail that said his address changed and I have to change the delivery address and verify it before I can get my payment, can someone explain if this is a scam or not?
For seller protection you have to send the phone to the paypal registered address of the buyer at the time that they paid.
If they wanted it sent to another address they should have added a gift address to their paypal account BEFORE they paid you and selected that address during payment.
Advice is voluntary. Kudos / Solution appreciated.
I did use that address to send the package to but after I payed Postnet to deliver it I got a mail from PayPal that the address has changed and that I need to change the package shipping address to the new address given to me then I need to send the proofment to the paypalverifier. So I did call Postnet to change the shipping address so they could send me a copy of the delivery proofment so I can verify it to get my money. Know I am wondering what if he changes his address again will I lose my phone and money?
If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.
Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.
Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something.
If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.
