I need to contact the seller

Debkc
Contributor
Contributor
I need to contact the seller through PayPal. How do I do this?
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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Debkc 

 

Click the transaction. Seller info and/or a way to message seller should be there. Otherwise, you will have no choice but to open a dispute to start a dialogue with seller. You’ll have 20 days to escalate to a PayPal claim who shall step in and make a decision if you and seller can’t resolve things.


Kudos & Solved are greatly appreciated. 🙂

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Debkc 

 

Click the transaction. Seller info and/or a way to message seller should be there. Otherwise, you will have no choice but to open a dispute to start a dialogue with seller. You’ll have 20 days to escalate to a PayPal claim who shall step in and make a decision if you and seller can’t resolve things.


Kudos & Solved are greatly appreciated. 🙂
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