How can I get back my money from unauthorised payment?
Erdenezaya
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Posted on
Nov-07-2021
05:09 PM
I reported an unauthorised payment on 24th August. But didn't receive any feedback still now
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kernowlass
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Nov-08-2021
03:28 AM
You need to contact customer services to resolve any account specific issues.
However unauthorised claims are normally dealt with in a few days so did you get an email that said paypal did not consider it unauthorised at all?
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

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