Closed dispute multiple transactions. Two were valid charges but cant remove from a closed case?
Kristimichele79
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Posted on
Feb-06-2023
01:57 AM
I disputed 6 charges made from my account. Two of them I disputed accidentally and have no way of removing them from the dispute since it was closed very quickly. How can I get those those two transactions dispute reversed so the merchant gets paid and doesn't get a dispute on their record?
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Disputes & Chargebacks
2 REPLIES 2

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Feb-08-2023
03:37 PM
Hello @Kristimichele79,
Welcome to the PayPal Community! I'm sorry to hear you've run into some hiccups with a recent dispute. I would recommend reaching out to our Customer Support for assistance here. They'll be able to advise you if they're able to cancel a portion of that dispute and continue with the rest.
Good luck with your case!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Kristimichele79
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Feb-08-2023
03:50 PM
Customer support wrote me back and said that since the case is closed to just pay the merchants again. But the whole point was to have the dispute removed from their business... i Still don't know what to do they said once it decided its final basically.

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