Betrug/Scam/How can I get my money back?

_lenzbert_
Contributor
Contributor

Hello dear community,

I'm writing this in english even tho I'm a German so please forgive me some misspelling etc.

 

I checked my PayPal balance today and I saw some curious transfers I never authorised. I reported them to PayPal but they where sent as Family and Friends and PayPal doesn't want to give me my money back.

I emidetly changed my password, but the nearly 70,00 € are gone. Now I'm asking you for help.

Do you know any way to get my money back? I have a kinda hard financal time at the moment so 70 € are a lot of money for me and now its gone.

I hope some of you know a solution.

 

Greetings.

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @_lenzbert_,

 

Thank you for your post.

 

I am sorry to hear what has happened. Friends and Family payments are covered when the transactions were unauthorized. If your dispute was denied, I would suggest you submit an appeal. 

 

Simply follow the steps here.

 

I hope this helps!

 

- Rachel 

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