Unauthorised payment
Kylie2210
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Posted on
Oct-30-2021
02:33 AM
Last night I had a payment of $102.89 come out of my account. I lodged a complaint instantly with PayPal but it got refused. I have emailed and messaged the person who received the funds with no answer. I did not buy anything or authorise any payment. I have searched all emails etc to see if I could find who this person was or what they were selling with no luck. What else can I try to get back the money?
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Nov-02-2021
06:08 AM
Hi @Kylie2210,
Thank you for your post.
I am sorry to hear your dispute has been denied. To accept an unauthorized dispute, we must be able to see sufficient evidence of unauthorized activity on your PayPal account.
If you want to submit an appeal, simply click here.
I hope this helps!
- Rachel

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