AFTER HOURS AND NO ONE TO CONTACT FOR UNAUTHORIZED CHARGES!!

[lbesans7]

GRUBHUB HAS HACKED MY PAYPAL ACCOUNT WITH CHARGES OVER $1000 JUST NOW. ITS AFTER HOURS, THERE IS NO HELP (I'M SURE THEY PLANNED IT THAT WAY) WHEN I CLICK ON "RESOLUTION" I GET STOPPED WITH A RED WARNING FLAG THAT SAYS "ITEM CANNOT BE DISPUTED" AND SO MY ACCOUNT IS JUST OPENED FOR ALL THE HACKERS TO HELP THEMSELVES BECAUSE ITS...."AFTER HOURS"..WHAT KIND OF CRAP IS THIS? HOW IS THERE NO HELP TO STOP THESE CHARGES IMMEDIATELY AT LEAST ON MY END?!! ANYONE KNOW WHAT I CAN DO OR HAVE ANY ADVICE?

[PayPal_Meghan]

Hello @lbesans7, 

Welcome back to the PayPal Community! 

I'm sorry to hear you've had unauthorized Grubhub transactions. Grubhub transactions typically process as an automatic payment, and you can find instructions to cancel the automatic payment on our Help Center. I recommend contacting Grubhub immediately to dispute the charges because someone likely logged into an existing Grubhub account to make the transactions. If you've never used Grubhub before, please also file an unauthorized dispute on PayPal. You will also want to reset your password right away. If needed, you can reach Customer Support by clicking 'Contact' at the bottom of any PayPal website. Support is also available through Facebook Private Message or Twitter Direct Message.

I hope this is resolved soon! 

- Meghan

[lbesans7]

unfortunately no i do not have them as an authorized merchant. That was the first thing i did was go there to inactivate them and they are nowhere on the list...they came in through another way..possibly a driver stole the number? not sure. And I don't think you are aware that I'm stating in my title "after hours" meaning I TRIED contacting Paypal and no one is working. There is not even chat available!! Says "we will return to you soon or something like that....This is really frustrating and not helptful. Paypal is literally going down to crap...

[Need-help-now]

SAME! This is unbelievable! There’s no way to have the debit card placed on hold and it’s been compromised! Luckily, for me, Walmart only let one of the transactions complete, they are security, caught the next 4 to 5 attempts and canceled the orders. How in the world can there be no after our support for a security breach!?? And why does the resolution center not resolve anything!? Seriously! Initially, the response was cannot dispute this transaction… WHAT!? Eventually, the response is, we’re having trouble. Please try again over and over and over. Anyone know how to get help with this?