2 email address for the same seller?!
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Hello, I have raised a dispute with PayPal about an item I paid for and the money was sent to an incorrect email address using goods and services, but PayPal have declined the refund? I don’t understand why? As clearly the seller has 2 different email accounts but is claiming that the payment hasn’t reached him. I’ve tried to open up a new claim in the resolution centre but it won’t let me do this? Any way I can get my money back as this is clearly a very clever scam
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No idea what case you filed but contact customer services and ask to change the case to item not received.
https://www.paypal.com/uk/smarthelp/contact-us
Click Message Us or Call Us option below the Common Issues section.
Or reach out to PayPal at Facebook or Twitter:
Kudos & Solved are greatly appreciated. 🙂
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