Scammed

ChrisS721
Contributor
Contributor
Anyone have a scam pulled on them where the sender uses a fraudulent shipping confirmation? I placed an order couldn’t contact the seller for any shipping confirmation. Then when PayPal reached out to the seller, seller provides a tracking number to a different address in my city for a different package. I only know this, After going through all the reporting and verification with usps. When presenting my findings with shipping label provided by usps, PayPal still declines dispute. Apparently a tracking number… any old tracking number is sufficient for PayPal to allow the scam to work.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ChrisS721 

 

These cases are decided by software so you’ll have to contact customer services to appeal:

https://www.paypal.com/us/smarthelp/contact-us      

Click Message Us or Call Us option below the Common Issues section.

 

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter

 

Failing that, fine a complaint at bbb.org under PayPal San Jose, CA to reach PayPal’s executive escalations office and appeal.


Kudos & Solved are greatly appreciated. 🙂
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