Unable to confirm sandbox email address

PatelPinal
Contributor
Contributor

Hi,

 

I've recently created a sandbox account that needs the email address linked to the account confirmed however when attempting to confirm the address no confirmation email is sent.

 

I've re-requested an email to be sent on countless occasions and have checked my junk box and spam inboxes, which both do not contain the confirmation email.

 

This is preventing me from being able to test payments as I'm a unconfirmed user I'm unable to receive payments.

 

please help me to confirm my email address / phone number of my sandbox account so I can begin testing receiving payment to my sandbox account?

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1 REPLY 1

MTS_Justin
Moderator
Moderator
Hello,

All sandbox emails are sent to the "notifications" section within your developer account.

This is covered in the sandbox testing guide -
https://developer.paypal.com/docs/classic/lifecycle/ug_sandbox/

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