Unable to create Application or Accounts in Sandbox

imoswebdev
New Community Member

Hey,

 

we can't create new Applications or Accounts, i get the following error codes:

 

Something went wrong. One or more sandbox accounts could not be fetched. Try again.
If you wish to report this error please include the following error id: ab40e6101b952


Something went wrong creating the application. Try again.
If you wish to report this error please include the following error id: fd90d420e15db

Any hints? I want to create a new Application to implement/test Paypal Plus.

 

Cheers,

Patryk

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5 REPLIES 5

MTS_Justin
Moderator
Moderator
Hello,

We're aware of the issue and our engineering team is actively engaged in investigating the potential cause.

We hope to have the issue resolved soon.

Apologies for any inconvenience caused.

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MTS_Justin
Moderator
Moderator
Hello,

This issue is now resolved.

Apologies for any inconvenience.

Was my post helpful? If so, please give me a kudos!
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MTS_Justin
Moderator
Moderator
Hello,

This issue is now resolved.

Apologies for any inconvenience.

Was my post helpful? If so, please give me a kudos!
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hoverlab
New Community Member

 


@MTS_Justin wrote:
Hello,

This issue is now resolved.

Apologies for any inconvenience.

 

Something went wrong. The password for your sandbox account could not be updated. Try again.
If you wish to report this error please include the following error id: e3e580d0fa6e2

 

Hi, I have similar issues regarding sandbox account controls.

I guess it's not solved yet. 

 

I cannot remove or change password of my old sandbox accounts,

and since I have no controls on my sandbox environment, I tried to make a new developer account for a fresh environment.

nope, that didn't work either.

 

can you walkthrough on this matter again? 

thank you

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MTS_Justin
Moderator
Moderator
Hello,

This is a separate issue, so please create a new thread and I can look into it for you.

My reasoning is that I don't want one issue to appear like it's on-going for a long time when that's not the case.

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