When I'm trying to activate express checkout by Paypal on Shopify I get the message "To allow customers to purchase subscription products with Paypal Express, ask PayPal to activate Reference Transactions" . Can you please help me
Reference transactions are not enabled on PayPal accounts by default and need to be requested for your account if you're interested in using the functionality provided by this product.
I cannot enable reference transactions for "live" or "production" accounts, only for sandbox testing accounts.
You would need to contact our customer service team with this type of request.
