Paypal Sandbox requiring me to set up a Paypal account?

jgold723
Contributor
Contributor

I have a developer account and I've set up sandbox accounts to test buttons. I've created a test button and it works, except that when I checkout (in the sandbox) and use the credit card option, Paypal is requiring me to create another Paypal account (after I've entered the payment information). What's going on here?

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MTS_Jennifer
Moderator
Moderator

Hello,

Thank you for posting to the PayPal Sandbox Community.
There are several reasons why Guest Checkout may not display:

  • Email address not confirmed
  • Recurring Payment
  • Express Checkout Payment where solutiontype=sole is missing
  • The wrong account API is being used

If you still are having issues with Guest Checkout, please comment the merchant id for the sandbox account and I will review the logs.

Thank you,

Jennifer

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Solved

MTS_Jennifer
Moderator
Moderator

Hello,

Thank you for posting to the PayPal Sandbox Community.
There are several reasons why Guest Checkout may not display:

  • Email address not confirmed
  • Recurring Payment
  • Express Checkout Payment where solutiontype=sole is missing
  • The wrong account API is being used

If you still are having issues with Guest Checkout, please comment the merchant id for the sandbox account and I will review the logs.

Thank you,

Jennifer

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