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Detailed Statement

SOLVED
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Contributor

Detailed Statement

Has the detailed statement option disappeared? All I want is a list of transactions with a running balance.

How do I get one?

Thanks, Johan47

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Re: Detailed Statement

Hi johan47, 

 

Welcome to our PayPal community forum. 
 

Here's how to quickly download your transaction history:

  1. Log in to your PayPal account.
  2. Click Activity at the top of the page. Here you can see all of your account activity, a specific transaction, or your most recent activity.
  3. To download the history, Click Statements and then select Activity export.
  4. Select the transaction type, date range, and format.
  5. Click Create Report.

I hope this helps and if you have any further questions please feel free to post. 

Paula 

View solution in original post

15 REPLIES 15
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Moderator

Re: Detailed Statement

Hi johan47, 

 

Welcome to our PayPal community forum. 
 

Here's how to quickly download your transaction history:

  1. Log in to your PayPal account.
  2. Click Activity at the top of the page. Here you can see all of your account activity, a specific transaction, or your most recent activity.
  3. To download the history, Click Statements and then select Activity export.
  4. Select the transaction type, date range, and format.
  5. Click Create Report.

I hope this helps and if you have any further questions please feel free to post. 

Paula 

View solution in original post

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Contributor

Re: Detailed Statement

Paula,

Thanks for your reply. Any bank statement should show, not only the transactions, but also the running balance.

Having to request a special report just to see the running balance is not the answer. The default page when you sign in or look at your activity should automatically show the running balance. Speak to anyone in your accounts department and they will agree!

There used to be a detailed report option which automatically showed this but it has disappeared and I now have to request a special report. Not good.

Regards, John

 

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New Community Member

Re: Detailed Statement

Hello Paula,

 

Can you please tell us if there's a solution for this? Really seems odd that I cannot find a statement with my balances... What you are referring to gives us a download of our transactions. That's it. Thank you for taking the time to help us with this.

 

Best regards,

 

Paul

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Contributor

Re: Detailed Statement

Quite a buttawful website.. domain is paypal-community.com looks alarming like phishing, fire your web team!.. should be community.PayPal.com. Also Step #1 above is frickin useless: Sign into your PayPal account.. what.. via Android app? Desktop browser, Android phone Chrome browser in Desktop Mode? Terrible forum. Fire your IT devmt team plus the question answerers. -P
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Re: Detailed Statement EASY ANSWER

ANSWER: <removed>

I found this via google which lead me to what I need:  My balance in PP.  It also lists 

each item and the activity and amounts but without a daily balance.  So I now I do 

that on paper pre-computers style - just listing each activity subsequent to having

today' balance.  You can backtrack if necessary.  

<removed>

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Contributor

Re: Detailed Statement - 2020?

I've tried all the suggested fixes and backdoor ways to try and find a statement - still not seeing an option on my activity screen or through the resolution center.   Any other suggestions?  Is there a certain type of account required?  

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Contributor

Re: Detailed Statement

I accidentally stumbled on a (albeit crappy) solution.

Hi,

This worked for me (by accident)

 

1) Go to HELP

On help screen, next to the search bar there should be a “Resolution Centre”

2) Select Resolution Centre

This brings up a “We’re here to Help” page

3) Click on “Report a Problem”

This brings up the old / classic transaction page…

4) Click on “All Activity with Balance”

Voila.

Why do they make it so difficult / crap?

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Contributor

Re: Detailed Statement

Thanks for that. So the reports are lurking in the system somewhere. Many thanks for your help.

Regards, John

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New Community Member

Re: Detailed Statement

Well that's not working anymore lol

 

Seriously though? No way of getting an actual statement with balances? Come on PayPal...