There's a problem in creating a download.

PGPT
New Community Member

Whatever start date I input (eg "since date of last download") the report has TODAY'S date as the start date.

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @PGPT, 

Welcome to the Community! 

I understand you're having trouble creating an activity download, and I'm sorry to hear that. I recommend clearing your cache and cookies or trying a different web browser. When selecting your custom dates, you'll also want to ensure you click 'OK' at the bottom of the drop-down. Otherwise, the dates may not save properly. If you continue to encounter trouble, feel free to contact our Customer Support for assistance.

I hope this helps! 

- Meghan 


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