Activity Report PDF link doesn't work

moorewmla
Contributor
Contributor

I generated an Activity Report PDF - Balance Impacting and got the email telling me the report was ready to download but when I click on the link provided it just takes me to my PayPal Account. I cannot find where this download is, nothing in Messages or Reporting!

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1 REPLY 1

PayPal_Alessa
Moderator
Moderator

Hello @moorewmla,

Welcome to the PayPal Community Forum! Thank you for reaching out, I can certainly understand the importance of being able to access a transaction history report. If the link provided in the email is not currently allowing you to view the reporting center will suggest to clear your cache and cookies or attempt to click the link using a different browser. Additionally, you can follow the Help Center Article: How do I find a statement report of my PayPal transaction history or running balance? If the error continues, please reach out to our customer service for additional assistance. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns. 

- Alessandra


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