Refund pending from Oct 31st

KevM1
Contributor
Contributor

Can anyone advise how i get an outstanding refund payed?

 

My account was hacked two payments were taken within in minuets, following the investigation they were both resolved and refunded however one is still outstanding from October 31st 2017, ive emailed Paypal who reply they are aware and that its an IT problem. 

 

Any help would be good thanks

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi KevM1,

 

Thank you for contacting the PayPal Community Forum.

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPalUK/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

 

- Siobhan

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