Hello I opened a dispute for a refund
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Presumably you have got a full refund if they say refund issued?
How did you fund the paypal payment that was refunded?
Advice is voluntary.
Kudos / Solution appreciated.
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I can't help unless you answer my question.
How did you FUND the paypal payment to the seller that was refunded.
Advice is voluntary.
Kudos / Solution appreciated.
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In that case you have been issued a refund BUT it takes up to 7 days to automatically process back to your credit card.
It won't go to your paypal balance it goes straight to your card.
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Kudos / Solution appreciated.
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Hi Djjamz68,
Thank you for posting!
I’m sorry to hear about the confusion.
You should have received an email update confirming if the refund has been sent to you. In that situation as kernowlass has explained, it may take few business days for the refund to clear to your card.
Regrettably we can’t see your account details here. I would recommend you calling PayPal Customer Services by clicking onto Contact us on any PayPal page as they will be able to review your account.
We also provide support via Social Media. You can contact us directly on Twitter @AskPayPal or on Facebook at https://www.facebook.com/PayPalUK.
Hope it helps.
Anna
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Hi Djjamz6,
Thank you for your answer.
If you have contacted the Customer Services, I'm sure the issue has been escalated and will be looked into as soon as possible.
Can you please allow few more days for the resolution?
I'm sure they will contact you any time now.
Thank you for your patience and sorry for any inconvenience caused.
Anna
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