Time stamp on transactions incorrect

DreCrochetPgh
Contributor
Contributor
The time stamp on my transactions is showing an incorrect time of purchase. I’m using PayPal and the Zettle app and card reader. The date is correct, but the time is off by about 4 hours. Any way to set it for EST? Thank you
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PayPal_RachelK
Moderator
Moderator

Hi @DreCrochetPgh,

 

Thank you for your post!

 

I am sorry to hear the time zone on your transactions are not correct. I know this must be frustrating. To update the time zone in your PayPal account, simply follow the steps below.

 

Here's how you can change your time zone:

  1. Go to www.paypal.com and log in to your account.
  2. Click Settings at the top of the page.
  3. Under ‘Account options’, click Time Zone.
  4. Select your preferred time zone.

I hope this helps!

 

- Rachel 

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PayPal_RachelK
Moderator
Moderator

Hi @DreCrochetPgh,

 

Thank you for your post!

 

I am sorry to hear the time zone on your transactions are not correct. I know this must be frustrating. To update the time zone in your PayPal account, simply follow the steps below.

 

Here's how you can change your time zone:

  1. Go to www.paypal.com and log in to your account.
  2. Click Settings at the top of the page.
  3. Under ‘Account options’, click Time Zone.
  4. Select your preferred time zone.

I hope this helps!

 

- Rachel 

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DreCrochetPgh
Contributor
Contributor

Thank you!

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