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Solved! Go to Solution.
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Making a payment
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Does it say that the payment is a temporary authorization until the merchant captures payment, when you click to view the transaction details? If so, and the merchant does not capture payment after 30 days, the temporary authorization will expire and drop off entirely from your account activity and the funds released at your funding source. If payment shows complete within 30 days, then you can file a PayPal dispute for Significantly Not As Described (SNAD) to facilitate a return.
The authorization is an agreement between you and the merchant and cannot be canceled by PayPal or from your account. You'd have to contact the merchant to have them cancel through their account. And even then the pending authorization will remain and expire within 30 days if payment is not captured by merchant.
Kudos & Solved are greatly appreciated. 🙂
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Does it say that the payment is a temporary authorization until the merchant captures payment, when you click to view the transaction details? If so, and the merchant does not capture payment after 30 days, the temporary authorization will expire and drop off entirely from your account activity and the funds released at your funding source. If payment shows complete within 30 days, then you can file a PayPal dispute for Significantly Not As Described (SNAD) to facilitate a return.
The authorization is an agreement between you and the merchant and cannot be canceled by PayPal or from your account. You'd have to contact the merchant to have them cancel through their account. And even then the pending authorization will remain and expire within 30 days if payment is not captured by merchant.
Kudos & Solved are greatly appreciated. 🙂
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