I bought an item from an online shop and the wrong thing arrived - I emailed them with photos of the item I got and the item I ordered and almost a week later I have heard nothing back - I went to PayPal and it says the payment is still pending so I think that means the seller hasn’t claimed it (??) Can I just cancel the payment and wait for them to get in touch with me and then post it back to them? I’m a bit worried if that are so useless they haven’t claimed my payment if they do they may never get back to me about my return after they have taken the money... Any help in making a decision would be much appreciated!
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