problem

jeff93
New Community Member

Hi I have sent the money to a friend of mine. 55$ and hw got 52.79 or something. he refunded the money so i can sed him 58 so he can get 55. after he refunded the money. i could see the 55$ being refunded. but my paypall balaance was 0$ where did the money go? how can i get the 55 thats ben refunded and ad 3$ more so i can send him again. 

Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@jeff93 

 

Refunds go back to the original payment method.

 

https://www.paypal.com/rs/smarthelp/article/i-want-a-refund.-how-do-refunds-work-faq3248

 

If you need further assistance, please contact customer service:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.