i didn't received my Refund

3zizaaw
New Community Member

Hi, I received a message From PayPal that the refund amount was returned to my MasterCard , but when i asked my bank they told me that they have not received any thing from PayPal, Please clearify , Thank you.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@3zizaaw 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
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