Unable to cancel a payment

[ftran999]

I am trying to cancel a payment that I had sent to an incorrect email address. 

The summary shows that it is in pending status with the message "(name of person) hasn't accepted yet.

When I click on cancel, it takes me to a page that says "Confirm Payment Cancellation."  "Do you want to cancel this payment"?

However, there is no button to allow me to cancel the transaction. 

I tried both Firefox and Microsoft Edge browsers.

TIA for your help.

[sharpiemarker]

@ftran999 

Did you try cancelling through the PayPal app? Also clear browser cache, cookies and restart device and try again.

[ftran999 · Accepted solution]

Update, the problem is solved. It seemed that put in the browser in full screen allow the confirmation button to appear at the bottom