Refund
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Refunds
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Issued refunds are returned to original funding source. Arrival times may vary:
- Bank payments, 3-5 or 5-7 days, depending on your bank.
- Cards, about a week, up to 30 days depending on your issuing card.
- PayPal balance, fairly instant.
- Split payments between PayPal balance and card/bank, see above.
Kudos & Solved are greatly appreciated. 🙂
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Hi @Ifnotforyou,
The information @sharpiemarker gave is correct, as long as there is an indicator in your PayPal account that a refund was received. Check your transaction history from the time of the original payment onward. If there is no refund, then you have not received a refund. If there is a refund listed, then the timeframes that @sharpiemarker gave would be the waiting period for seeing those funds in the applicable balance.
I hope this helps!
Olivia
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Hi @Ifnotforyou,
It sounds like the merchant is either mistaken or untruthful. Please reach out to the merchant to let them know that you do not see a refund. If communication with the seller is not fruitful, there is always the option to open a dispute for Item Not Received or Item Significantly Not as Described.
Olivia
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