I have had a transaction be taken out twice
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I accidentally sent £57 to an unmade PayPal account twice as I misspelt the name and instantly refunded both transactions. It is showing up on my PayPal account as refunded both times. I have then paid the correct account however on my bank statement the money has been withdrawn twice. Does anyone know why this is? Does PayPal have to take the money out to validate the full refund?
I tried opening a dispute but it was cleared.
- Labels:
-
Receive money
-
Refunds
-
Technical Issues
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!
Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.