Ebay and pending payment
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I am very disappointed with my first time using PayPal. I have been unable to speak to real human voices because my case is not good enough. I recently did an Ebay transaction using Paypal and I was sent x amount of money for a laptop. It still says payment pending till I send the shipping/post details. I sent the tracking number to Paypal by email twice and they still have not given me my money. It is a lot of money and I need it urgently. I have tried to enquire about it for 3 weeks now. I can't even add tracking in the dropdown list as it there is no option. Please please help me, it is a large sum of money for no cheap laptop. Thank you!! (even if you can be a Paypal customer service voice, which I can't seem to be allowed to talk to as they don't deal with this issue).
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SOUNDS LIKE THIS SCAM???
They may buy on Ebay but they use an anonymous or hijacked Ebay account and do not have a Paypal account so they can't use Ebay checkout.
They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.
You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.
Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Advice is voluntary.
Kudos / Solution appreciated.
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Thank you Kernolas 😞
If this is the case I am very disappointed.
You said:
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.
It showed on my Paypal account and is still showing. Is that the case for a scam too?
The email didn't even go onto my junk/spam folder.
Is there any way I can retrieve the money either way or report the scam somewhere if it is a scam?
Thank you!!
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ok, so the funds are actually SHOWING in your paypal balance?
Are they just on hold?
Only you said you emailed paypal the tracking number, why did you not add it to the transaction by clicking on that transaction in your paypal account and the tracking option is at the bottom of that details page.
So are the funds in your balance or is it just a money request?
If they are on hold in your balance then read the link as it may not be the scam.
https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987
Advice is voluntary.
Kudos / Solution appreciated.

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