Closed tab while paying

gonzalodevarona
New Community Member

Hello everyone, i was paying for some gear on ZOTAC store and i just clicked the continue button from the paypal window in order to go through the payment but i insta regreted and close that paying tab while it was processing the payment already. So now i have no order on zotac and no payment record on  Movements in paypal but i have a "pending payment" notification on paypal and it seems like paypal charged my credit card already. So no paying record on paypal and no placed order on zotac, then was the payment cancelled because i closed the tab while the payment was processing or what do you think?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@gonzalodevarona 

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.
ection).


Advice is voluntary.
Kudos / Solution appreciated.
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