PayPal account cant receive payments

Nick3311
New Community Member

Hello good people, my name is Nick.
I was wondering why my PayPal account can't receive payments from outside and I don't even get the notification of the failed transaction. Does anyone out there know what is the problem here? your support will highly be appreciated.
Thanks

Login to Me Too
1 REPLY 1

Kavyar
Moderator
Moderator

Good day @Nick3311 

 

Thank you for posting to the PayPal community.

 

Please cross check your PayPal Business account and make sure it is verified and confirmed without any account limitations

 

Also, please try to process a test payment using a card that is not associated to your PayPal Account, since merchants can't process self-payments.

 

If you are still experiencing issues, please create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.

 

Sincerely,

Kavya

PayPal MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.