Payments Refunded Automatically After Successful Transactions - PayPal Business Account Issue

tmekfouldji
New Community Member

Hi everyone,

I recently integrated PayPal Checkout into my website to accept payments. While testing and processing transactions, I noticed a strange issue:

When a customer makes a purchase, the payment initially appears to be successful, and the money is taken from their card. However, the funds are then immediately refunded back to the customer. This happens automatically, and I don't receive any money in my PayPal Business account. The transaction shows as successful on my website, but the clients are refunded, and I don’t know why.

Does anyone know what might be causing this or how to resolve it? Any help would be greatly appreciated. Thanks in advance!

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