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since ‎Oct-11-2023
Kavyar
PayPal Employee Kavyar
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  • Latest Contributions by Kavyar
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Re: Invalid 'custom' parameter

by PayPal Employee Kavyar in PayPal Reporting
‎Dec-04-2023 09:24 AM
‎Dec-04-2023 09:24 AM
Good day @vtchg    Thank you for posting to the PayPal community.   I have reviewed the code you provided, and it appears that you are using a REST API.   Considering that the REST API relies on Webhooks for event notifications, I suggest utilizing Webhooks for receiving notification alerts.   Please refer to the detailed guide link provided below:   https://developer.paypal.com/docs/api-basics/notifications/webhooks/   Note: For NVP/SOAP API integration, please use the Instant Payment Notification(IPN) service to get the payment notifications.   Guide link - https://developer.paypal.com/docs/api-basics/notifications/ipn/   If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: How do I fix this? Is this a scam? IPN issue...

by PayPal Employee Kavyar in Sandbox Environment
‎Dec-04-2023 09:03 AM
‎Dec-04-2023 09:03 AM
Good day @LDunn27    Thank you for posting to the PayPal community.   PayPal system will send the IPN response logs to the specific IPN endpoint URL which merchant passed in their website API request call.   If your(merchant) IPN listener server fails to return HTTP 200 OK response to PayPal POST, system will retry sending the IPN details for 16 times by auto alerting the merchant via email. This is the reason why you received the IPN warning email alert.   Please refer the detailed guide link to resolve the issue -   https://developer.paypal.com/docs/api-basics/notifications/ipn/IPNTesting/?mark=ipn%20trou#ipn-troubleshooting-tips   If you notice many Failed or Retrying entries, it is likely that the reason behind the delay in IPN failure to send HTTP 200 OK responses. To resolve this issue, you should review your server logs to identify why the required HTTP 200 OK responses are not being sent and fix your listener accordingly. Once your listener starts sending the required HTTP 200 OK responses, PayPal will post IPNs from the faster-cycling server.   If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Can merchants in Sri Lanka receive funds to th...

by PayPal Employee Kavyar in Transactions
‎Dec-04-2023 08:51 AM
‎Dec-04-2023 08:51 AM
Good day @Alex_Sdr    Thank you for posting to the PayPal community.   It appears that you are looking for the "Send/Receive" money feature. However, based on the provided link https://www.paypal.com/lk/webapps/mpp/home, it seems that you can only send money and there is no option to receive money.   For more detailed information, please refer to the link provided below:   https://www.paypal.com/in/webapps/mpp/country-worldwide   Please note that although the "Send/Receive" money feature may not be available, you can still process payments by integrating other PayPal products.   Important : PayPal Website Payments Standard (WPS) is a legacy integration.    Yes, we recommend merchants to integrate our latest PayPal Checkout (Smart button) product.   I would suggest to please use the  https://developer.paypal.com/integration-builder/ to generate button code and use on your website.   https://developer.paypal.com/docs/checkout/standard/integrate/#link-knowbeforeyoucode   Merchant should first perform Create Order API( https://developer.paypal.com/docs/api/orders/v2/#orders_create) call and then redirect the customer/buyer to "approve" URL.   Once the order is approved by the customer/buyer, merchant should perform Capture Order ( https://developer.paypal.com/docs/api/orders/v2/#orders_capture) API call and customer/buyer should pass the valid funding source.   https://developer.paypal.com/docs/checkout/   https://developer.paypal.com/demo/checkout/#/pattern/server    Note : PayPal provides multiple products and merchants can integrate them based on the requirement.    Please follow below steps via PayPal Business account to explore other integrations.   Login PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select button type >> fill the required details.   (Or)   Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps.   If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Integration with Systeme.io

by PayPal Employee Kavyar in REST APIs
‎Dec-04-2023 08:26 AM
‎Dec-04-2023 08:26 AM
Good day @affilateswave    Thank you for posting to the PayPal community.   Please follow the below steps to access LIVE NVP/SOAP API credentials(i.e. Username, Password & Signature).   Login to your PayPal account>> click "settings" icon >> Account settings >> Account access >> "API access" >> Manage API credentials.   (Or)   Login PayPal account >> Go to " https://www.paypal.com/businessmanage/credentials/apiaccess" >> follow above steps.   Guide link for NVP/SOAP API Credentials - https://developer.paypal.com/docs/nvp-soap-api/apiCredentials/   If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Wordpress and advertisemnt banner (top of webs...

by PayPal Employee Kavyar in NVP/SOAP APIs
‎Dec-04-2023 08:17 AM
‎Dec-04-2023 08:17 AM
Good day @Stormbringer91    Thank you for posting to the PayPal community.   I understand that you would like to remove the PayPal "Pay Later messages" on your WordPress website.   Third party eCommerce develops their own modules/plugins.   I would suggest to please contact your website developer or the support of the third-party platform (eCommerce) to handle Pay Later messaging.   Please refer to the document provided in the URL below for detailed information.   https://developer.paypal.com/docs/checkout/pay-later/us/integrate/   https://developer.paypal.com/docs/checkout/pay-later/us/integrate/message-placement/   If you are still experiencing issues with PayPal, we kindly request you to create an MTS ticket by visiting the following URL:  https://www.paypal-support.com/s/?language=en_US . Please provide us with detailed information regarding the issue you are facing, including any error details.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: website not allowing anyone to purchase using ...

by PayPal Employee Kavyar in PayPal Payments Standard
‎Dec-04-2023 08:02 AM
‎Dec-04-2023 08:02 AM
Good day @printcessandpud    Thank you for posting to the PayPal community.   PayPal system is a payment gateway, which will receive the payment request payload (i.e. Payment and Item details, Shipping details, Invoice number, Amount details etc.) from merchant websites(built via third party platforms eCommerce) and process the payments accordingly.   Third party platforms ecommerce develops their own plugins/modules.   I would suggest to please contact the support of ecommerce , who should be able to help you regarding the plugins/modules setup and make sure your website(built via ecommerce ) is passing valid API requests to PayPal system.   Also, Please cross check your PayPal Business account and it should be verified and confirmed without any account limitations.    Merchant should first perform Create Order API( https://developer.paypal.com/docs/api/orders/v2/#orders_create) call and then redirect the customer/buyer to "approve" URL.    Once the order is approved by the customer/buyer, merchant should perform CaptureOrder ( https://developer.paypal.com/docs/api/orders/v2/#orders_capture) API call and customer/buyer should pass the valid funding source.   If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: PayPal plugin not activating nor showing up in...

by PayPal Employee Kavyar in REST APIs
‎Dec-04-2023 07:49 AM
‎Dec-04-2023 07:49 AM
Good day,   Thank you for posting to the PayPal community.   Please cross check your PayPal Business account and make sure it is verified and confirmed without any account limitations.    Merchants can manually grant permission to a third-party eCommerce to access specific information in your PayPal account and perform PayPal API operations on your behalf.   Login PayPal.com >> Settings >> Account Settings >> Website payments >> API Access >> Pre-built payment solution >> Grant API permission >> contact your "Third party software eCommerce" for Third Party Permission Username >> enter the username.   Direct link -  https://www.paypal.com/cgi-bin/webscr?cmd=_profile-api-grant-authorization                        https://developer.paypal.com/api/nvp-soap/paypal-payments-standard/admin/third-party/    If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: why am I getting multiple IPN posts?

by PayPal Employee Kavyar in SDKs
‎Dec-04-2023 07:35 AM
‎Dec-04-2023 07:35 AM
Good day @MerlinSilk    Thank you for posting to the PayPal community.   Instant Payment Notification (IPN) is a message service that automatically notifies you of events related to PayPal transactions. You can use IPN messages to automate back-office and administrative functions, including automatically fulfilling orders and providing customers with order status.   For further information, please refer to the detailed guide link provided below.   https://developer.paypal.com/api/nvp-soap/ipn/IPNIntro/   https://developer.paypal.com/api/nvp-soap/ipn/IPNTesting/#ipn-troubleshooting-tips   If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Download ZETTLE transaction with V1/reporting

by PayPal Employee Kavyar in PayPal Reporting
‎Dec-04-2023 07:18 AM
‎Dec-04-2023 07:18 AM
Good day @cxxxv1    Thank you for posting to the PayPal community.   To address the issue you are currently experiencing, I kindly request you to refer to the following detailed links:   https://www.paypal.com/us/cshelp/article/how-do-i-view-reports-in-my-paypal-zettle-account-help634   https://www.zettle.com/gb/help/articles/1084803-about-reports   If your still facing issues, please contact our PayPal Customer service via link -  https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.   They will be able to assist you further as they are specially trained to address this type of account inquiry.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Redirect onApprove of Subscription

by PayPal Employee Kavyar in Sandbox Environment
‎Dec-04-2023 07:09 AM
‎Dec-04-2023 07:09 AM
Good day @DEPDESIGN    Thank you for posting to the PayPal community.   I would recommend including an option to input the return URL during the subscription creation process.   I kindly request that you refer to the detailed guide linked below for further assistance:   https://developer.paypal.com/docs/api/subscriptions/v1/#subscriptions_create   https://developer.paypal.com/docs/api/subscriptions/v1/#subscriptions_create!path=application_context/return_url&t=request   If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more
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