PayPal Community

Good day @marinaimmigrate    Thank you for posting to the PayPal community.   I apologize for any inconvenience this may have caused you. When encountering an error, there can be various reasons that may be responsible for the issue. If a 502 error appears, it is possible that the web browser contains outdated and corrupted files. In this case, customers should clear their browser's cache and cookies to resolve this error. If the issue persists, they may need to switch to a different browser, such as Chrome instead of Internet Explorer.   If you are still experiencing issues, please create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @Dhirajs19    Thank you for posting to the PayPal community.   We recommend merchants to integrate our latest PayPal Checkout (Smart button) product.   To ensure a seamless transition, I suggest using the following URL:   https://developer.paypal.com/integration-builder/ to generate the button code required for your website. This will help you take advantage of the advanced features and improved functionality offered by  PayPal Checkout (Smart button).   Additionally, before you begin coding, it is essential to familiarize yourself with some key points. To gain a better understanding of these points, I urge you to refer to the following link:   https://developer.paypal.com/docs/checkout/standard/integrate/#link-knowbeforeyoucode.   For additional information, please visit the following links.   https://developer.paypal.com/docs/checkout/   https://developer.paypal.com/demo/checkout/#/pattern/server    If you are still experiencing issues, please create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @D_Syno    Thank you for posting to the PayPal community.   After reviewing the issue, it appears that the error is occurring because your account is not currently enabled for PayPal Reference Transactions. To resolve this, I highly recommend enabling Reference Transactions on your account.   In order to enable reference transactions for your LIVE accounts, we kindly request that you contact our PayPal Customer service via link -  https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding the request.   They will be able to assist you further as they are specially trained to address this type of account inquiry.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @desiraj    Thank you for posting to the PayPal community.   Kindly create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @Chandra_M    Thank you for posting to the PayPal community.   I regret to inform you that Venmo is currently not available in India. It is only accessible for merchants and consumers based in the United States.   For more information, kindly use the following URL - https://developer.paypal.com/docs/checkout/pay-with-venmo/#link-eligibility   If you are still experiencing issues, please create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @memoryfly    Thank you for posting to the PayPal community.   Please cross check your PayPal Business account and make sure it is verified and confirmed without any account limitations.    Third party platforms eCommerce develops their own plugins/modules.    Also, I would suggest to please contact the support of your third party platform(eCommerce) who can able to help you regarding eCommerce plugins/modules setup.   If you are still experiencing issues, please create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @LifeRock316    Thank you for posting to the PayPal community.   Based on the information provided, it appears that the error is most likely due to syntax issues in the request you are passing. We highly recommend thoroughly reviewing and double-checking the URL and request body for any syntax errors.   To assist you with troubleshooting this issue, we have provided detailed guide links below.   https://developer.paypal.com/api/rest/reference/orders/v2/errors/   NOT_SUPPORTED: This field is not currently supported. Possible error locations: payer/address/* payer/name/* payer/phone/phone number/* purchase_units/0/shipping/address/* purchase_units/0/shipping/name/*   Please follow these guidelines to ensure that the URL syntax is correct, and all required fields are properly formatted.   Note: Please note that it is important to utilize the token within 24 hours. If it is not used within this timeframe, you will need to generate a new token.   If you are still experiencing issues, please create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Good day @kumarranganath    Thank you for posting to the PayPal community.   This error indicates that the secure token has expired due to either a successful transaction or the token has been used three times while trying to successfully process a transaction.   I would like to suggest that you try generating a new token again.   Please visit the following link - https://developer.paypal.com/api/nvp-soap/payflow/integration-guide/secure-token/#link-securetokenerrors   If you are still experiencing issues, please create an MTS ticket via the following URL - https://www.paypal-support.com/s/?language=en_US . Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more