How come?

[jolena]

How come when I got a refund back to my paypal credit account yesterday, the amount did not increase back to where it was before I made the purchase? Thanks.

[PayPal_AngelaK · Accepted solution]

Hi @jolena!

I am sorry for the confusion. Payments aren't always posted instantly due to various processing requirements, but rest assured that we didn't forget about your payment! Here is some information on the time frames that you may experience: https://bit.ly/2JpjAV2.

I hope that this helps! 

-Angela