PayPal_AngelaK

Hi @ValeLopez,   You may have multiple business accounts as long as you have a legitimate need for each of them. If you reside in both of these countries, it sounds like having each of these accounts would be justified. Otherwise, if you do not reside in Argentina, it may make more sense to close the Argentinian account. 🙂   I hope that this helps!   -Angela ... View more

Hi @Paulla898!   Welcome to the PayPal Community Forum. 🙂 Please feel free to discuss your issue or to browse common topics. If you need more specific support with your business account, please feel free to contact us by clicking "Help & Contact" at the bottom of the PayPal website.   -Angela ... View more

Hi @petar6980,   Here is some information on what to expect when a buyer has issued a chargeback: https://bit.ly/34pnWD5. I hope that this helps!   -Angela ... View more

Hi @ivanrib,   You may be charged more for certain types of accepted PayPal Here transactions. Here is a breakdown of our PayPal Here fees:   2.7% per US card swipe 3.5% + $0.15 to key in cards 2.9% + $0.30 to invoice 1.5% for cross-border transfers   For more information, please feel free to check out our PayPal Here site at www.paypal.com/here.   I hope that this helps!    -Angela ... View more

Hello, @Daveizuzu,   Thank you for reaching out! Here's some information on what you can expect when you've been issued a refund: https://bit.ly/2qEhjyd. I hope that this helps!   -Angela ... View more

Sorry to hear about the hiccup, @Ashmedot,   Because Steam operates off of a billing agreement, please double-check your Preapproved Payments Page to ensure that your payment method has been selected to your preference, and is still active. Additionally, please make sure that these payments are being approved by your financial institution.    If this issue persists, please feel welcome to reach out to our customer support teams.    Happy gaming!   -Angela ... View more

Hi @WISDOMDUN,   I'm sorry to hear about the issues that you're experiencing when trying to add your card to a different account. Our system can sometimes have a delay with recognizing that a card has been freed up to be used again. We also sometimes see restrictions for a little while while the system is processing through what may be considered higher-than-normal risk.   Please try again at a later time to add the card. In the meantime, you may also reference these additional common issues: https://bit.ly/37G1lEg.   I hope that this helps! -Angela ... View more

I'm so sorry to hear about this concerning situation, @Wolex111!   Please make sure to report this to us as soon as you can by following the guidance here: https://bit.ly/33nbvpZ. Please feel free to reach out to our support teams if you need additional assistance during this process. Thanks!    -Angela ... View more

Hey @BabyJoker101,   Not to worry! We should be able to help you out with this. Please give us a call so that we can take a look and see if a new card may be reissued.    Thank you!   -Angela ... View more

Hey @Jkjkdesigner,   I'm sorry to hear about the difficulties that you've experienced when trying to use your PayPal Credit. If you haven't already, please add a bank account to your profile, so that we can help a bit more on the side of security. You also may be running into our security system if your purchase attempts are out of your typical spending behavior.    If these items don't help, please feel free to give us a call so that we can look into your payment attempts more specifically. You can find our phone number by clicking "Help & Contact" at the bottom of the PayPal website.    I hope that this helps!   -Angela ... View more

Hi @pababygirl,   I'm sorry to hear that you didn't receive your package. 😞 No worries, though, as we've got you covered! Please make sure to report the issue to us by following the guidance here: https://bit.ly/35B0WBa. Feel free to let us know if you have any issues along the way or need additional assistance.   -Angela ... View more

Hi @Zukkybest,   I'm sorry for the confusion. Though you may not be given the option to link a debit card specifically, we can still charge your debit card in our system as a credit card. Please just double-check with your bank that this will not be an issue in regards to potential denials on their side.    Here are some other troubleshooting items: https://bit.ly/33suwYh.    I hope that this helps!   -Angela ... View more

Hi @Anuragtrivedii,   Thank you for your question. If you don't legally have a last name, you may enter a period/full stop (.) in lieu of a last name.    I hope this helps! Welcome to the PayPal family. 🙂     -Angela ... View more

Hi @Rach_21x,   Thank you so much for reaching out, as well as trying to respond to our security clarification. Sometimes we have issues with phone companies allowing our correspondence. As long as the payment has gone through on your PayPal account, you should have nothing to worry about; we may have just been a bit overprotective of your spending activity. We'll keep in touch if we need further verification from you.   Thanks again for working with us on this!   -Angela ... View more

Hi @Ericka2016,   That's a great question! PayPal will issue a tax form if you've met both of those thresholds ($20,000 and 200 transactions in a calendar year). However, for more information on what exactly is taxable, we'd recommend consulting with a tax expert or researching within your specific country/state's guidelines. Even though PayPal hasn't issued you a form, these earnings may be required to be reported elsewhere.    I hope that this helps!    -Angela ... View more

Hi @Ka241,   I'm so sorry to hear about this.It may be possible to work through this security check with a bit of help from one our phone representatives. At your convenience, please give us a call. You can find our phone number by clicking "Help & Contact" at the bottom of the PayPal website. Thank you so much for your patience during this process!   -Angela ... View more

Hey @IggyWiggy,   Thank you so much for letting us know about this, and I'm sorry to hear that you had this experience with this company. Please feel free to ask us to step in by following the guidance here: https://bit.ly/37z36TQ. If you're asked to return the item that you received, we can assist with up to $30 of the return shipping though the program here: www.paypal.com/returnshipping. Just please make sure to insert the address as indicated, even if it seems to be in an odd format, as this will help to keep your buyer protection.   I hope that this helps!   -Angela ... View more

Hi @Shawraj02,   So sorry to hear about the hiccup with your account! Please visit your Resolution Center to see if anything needs your attention. We'll keep you updated each step of the way!    I hope that this helps!   -Angela ... View more

Hi @PBJK,   Thank you for reaching out! To switch between countries on our website, please select the flag at the bottom-right corner of our website. As it stands, you'd need a UK PayPal account for your UK address and bank account, and/or a Spanish PayPal account for the Spanish details. For each different PayPal account, you'd just need a different email address as the account's identity.   I hope that this helps!   -Angela ... View more

Hi @Panda2019,   Oh no! I'm so sorry to hear about this concerning situation. I know that it may seem like we've let this one through the cracks, but please know that you're protected against unauthorized transactions.   Please report this activity as soon as you can, by following the guidance here: https://bit.ly/2OCVeba. We'll be happy to take a look into what happened.    -Angela ... View more

Hi Shakila246,   Thank you so much for reaching out! When you create an account, please make sure that you are signing up in your country of residence. When you are at the home page, if you scroll all the way to the bottom, you should see the flag of the country which is currently selected at the bottom-right corner of your screen. You can switch countries by clicking on that flag.   If your account is set up in the appropriate country, we should be giving you options to add your bank account in the locally-supported format. If this isn't the case, please feel free to reach out to our support teams for help.   I hope that this helps!   -Angela K. ... View more

Hi @Mitch242,   I'm so sorry to hear about this disappointing situation! Our support teams will be happy to help you to see if we can appeal our original decision. Please reach out to our support teams with this information so that we can take a look. Here are some options on how to do so:   Phone or email: Click on "Help & Contact" at the bottom of the PayPal website. Facebook: www.facebook.com/paypal Twitter: www.twitter.com/askpaypal   Thank you for working with us on this!   -Angela K ... View more

Hi @debtoms,   Thank you so much for bringing this to our attention! If you are a new PayPal Here user, we'd be happy to work with you to see what happened. Please reach out to our support teams with this information so that we can take a look. Here are some options on how to do so:   Phone or email: Click on "Help & Contact" at the bottom of the PayPal website. Facebook: www.facebook.com/paypal Twitter: www.twitter.com/askpaypal   Thank you for working with us on this!   -Angela K ... View more

Hey @GOPOKES!   I'm sorry to hear about you've been having issues with receiving our texts. Some mobile carriers, such as T-Mobile and Sprint if you are in the US, do not support short-code text messaging. This means, since PayPal texts you from a 5 or 6-digit phone number (725729 in US or 62226 in UK), which is not supported by some carriers. To test this out, please try to text "Balance" to the applicable phone number. If you receive a failure message, that would be from your phone carrier. In that case, I'd recommend reaching out to them to see if you have options to enable this feature.   I hope that this helps!    -Angela K.  ... View more

Hello, @minaadelramzy!   I'm so glad to hear that we were able to have your back. 🙂 Thank you for the update!   -Angela K ... View more

Hi Flynn_nix!   I would recommend being extra cautious with this one. Here is some information on some common scams, which this could potentially fall under: https://bit.ly/2AUmFGq.   I hope that this helps, and I wish you luck with selling your car!   -Angela K.  ... View more

Hello, Be4thend!   Yes, you should be able to receive international payments from the USA.  🙂   -Angela K.  ... View more

Thank you for reaching out, @prabhakar1!    To change the name on your PayPal account, please follow the guidance here: https://bit.ly/2JrttSr.   I hope that this helps!   -Angela K.  ... View more