PayPal Community

Hi @kareemosama!   I'm sorry to hear that you didn't receive your item. You have up to 180 days to report a problem with PayPal, regardless of the seller's country. Here's how: https://bit.ly/2RAxjJQ.   I hope that this helps!   -Angela ... View more

Hi @MrSmith106!   I'm sorry for the confusion. Because the PayPal Business Debit Card is not a line of credit, you shouldn't have anything due. You can use this debit card to fund payments from your PayPal balance, and it may back up to a bank account if you'd like to opt into that.    I hope that this helps!   -Angela ... View more

Hi @Shansonde,   I'm sorry to hear about the issue that you're having when trying to reset your password.  It may be possible to work past this security check with a bit of help from one our phone representatives. At your convenience, please give us a call. You can find our phone number by clicking "Help & Contact" at the bottom of the PayPal website. Thank you so much for your patience during this process!   -Angela ... View more

Hi @Estremores!    I'm sorry to hear about the issue that you're experiencing when trying to make payments. Merchants like Uber generally require an instant form of payment in the event that your PayPal balance has depleted by the time they capture the amount for the completed ride. Even if the money isn't pulled from a card, we'll at least need that on file in order to initiate the payment. I'm so sorry for the inconvenience with this.   -Angela  ... View more

Hi @Fredyxpro!    You may also see if anything needs attention in your Resolution Center. Please take a look at www.paypal.com/resolutioncenter, and feel free to contact us if you need any help along the way.    I hope that this helps!  -Angela ... View more

Hi Ran8!    We do have a policy update that will go into effect on July 9th - you can reference those changes here: https://bit.ly/1RoqYhH. If you have concerns that this may have been a phishing email, please check out these tips: https://bit.ly/2In4jll.   I hope that this helps!    -Angela ... View more

Hi @Kmorgan2019!   We don't have an option to use your PayPal account as an eCheck, but we have some products that might help you! If you have one of our debit cards, you can use your PayPal balance anywhere that MasterCard is accepted. Here is an overview of our products: https://bit.ly/2Mhsy5k.   I hope that this helps!   -Angela ... View more

Hi @deported,   I'm sorry to hear about the issues that you've had with your account and your attempted payment. If you do have an account limitation, you can check on the status of it in your Resolution Center, at www.paypal.com/resolutioncenter. If we had additional information to share with you, we would have done so by email. I am sorry for the inconvenience, but I hope that this helps!    -Angela ... View more

Hello, @tgiatexas!   I am sorry to hear about the issues that you've experienced with the integration on your site. Please note that Sandbox is only a test environment, so what appears to be successful payments there may be a bit misleading. However, if you are concerned that your live environment integration is the issue, please feel free to submit a ticket with our Merchant Technical Support. They'd be happy to check things out. Just go to www.paypal.com/mts and click "Contact us" towards the bottom.    I hope that this helps!   -Angela ... View more