Indian Paypal - Refund

[bigupick]

I have Indian Paypal, in which the whole balance will automatically get withdrawn to bank account on working days.

Previous day I received a Payment, and it was automatically withdrawn to Bank.

Now, I would like to Refund that amount back to the Sender.

But how is it possible, as I do not have paypal balance ?

I still do not understand how to load funds to paypal for making this refund OR how can I use my card to make this Refund.

Please help. Thank you.

[sharpiemarker · Accepted solution]

@bigupick 

Ask buyer to open a PayPal dispute:

1. Go to the Resolution Center.
2. Click Report a Problem.
3. Select the reason for your dispute and click Continue.

Then issue a refund from within the dispute:

How do I issue a refund to resolve a PayPal dispute?

Your PayPal balance will be in the negative so then:

How do I resolve a negative balance in my PayPal account?

You have to do all this because India Government do not want you to hold money in your PayPal balance for very long.

[TK812]

Hi @sharpiemarker. I opened up a dispute under wrong transaction amount and stated that I should have paid 1p due to there being no option for duplicate transaction. However the dispute seems to have escalated to a claim straight away as the status is under review rather than waiting for sellers response which does not allow him to refund. I was wondering if you had any idea how to proceed. Thanks 

[NupuraWalunjka]

How do I add funds to resolve a negative balance if I belong to India??? I cannot mail a check also I cannot accept any domestic payment. Can I add funds from my bank account that is linked?? How do I refund a customer???