My email was changed without my authority

mitch741
New Community Member

PayPal sent me a message this morning saying my account email was changed and a $50 payment was pending to that new address.  I cancelled the payment, but I can't figure out how to remove that bogus email and make my real email the primary.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@mitch741 

 

Go and click on the profile tab (icon next to log out) > click on the + and add another/new email address first > verify it > go back and click on update and tick the box underneath that says make primary > then you should get the remove option by the old now no longer primary email. 

Then change your password and security questions AND run a virus scan on your computer.

 


Advice is voluntary.
Kudos / Solution appreciated.
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