Help needed

[Kirsty25]

Needing some advice, I have set up PayPal so I could get a payment from someone they have sent me the money but have also said I need to send money to their courier by bank but I do not have the money in the bank to pay what do i do??

[sharpiemarker · Accepted solution]

@Kirsty25 

Sounds like a scam. PayPal will never ask you to send money to another courier through your bank or with a third party payment processor like Western Union or Money Gram. PayPal knows you got enough sense to pay for postage when you have received payment for a sale so you don't need to be told this. Buyer pays you for item and postage and shouldn't be instructing you to do this or that. If you do not see payment in your PayPal account, you've not been paid. PayPal does not hide payments from you, asking for a tracking number first before payment will show in your account. That's not how PayPal works. If this person has paid you and is asking you to send more money in addition that is not included in what you invoiced them, refund the money and ignore them. 

To be honest, this buyer sounds very much like a scammer. I would undo the transaction as soon as possible.

You sell something, invoice for x amount (set item price, set postage price) and the buyer pays that x amount, then leaves you alone to you do your thing (ship item your way). that is how it works generally. anything deviating from that....no go. 

[Kirsty25]

I can not do anything with it as it is waiting for me to send money from my bank. I have emailed paypal too to ask them to fix it for me but this person keeps on emailing me telling me to borrow money off family and friends to pay the courier and then I can get my money in my PayPal account

[kernowlass]

@Kirsty25 

SCAM.

They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.

They don't quibble on cost and may also say they can't view the item as they are disabled or working abroad etc etc but they will arrange a shipping agent to collect it.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

OR
The 'fake' paypal email will tell you that the buyer has paid for the item + shipping costs but you must send those shipping costs to the courier/ shipping agent via western union, moneygram or walmart etc BEFORE the funds are released to you.
They are not interested in the item, they just want the western union etc funds and you will never see money in your paypal balance.

They also 'sometimes' threaten legal action...have a laugh at that one and ignore it as its rubbish.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Paypal NEVER expect you to use a rival money transfer service eg Moneygram or Western Union etc.
Delete any emails and ignore the scammers.