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Need help, i m confused!

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rafael2810
New Community Member
Posted on

Hello, someone just refund me yesterday 14$, and i cannot touch them, the money are on insights and i cannot transfer to someone or to my balance account, not on my credit card, please help!

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Need help, i m confused!

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kernowlass
Esteemed Advisor

@rafael2810 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


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