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I've tried to call twice and have given the "special code" but after being transferred, it go to ringing and then a busy signal. Can't chat as that's down on the site and I refuse to use Facebook or Twitter. What happened to "Customer Service"?
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Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Try at a quieter time maybe?
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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