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To request API Signature or Certificate credentials for your PayPal account:
3. Click My selling tools
4. In the API access section, click Update.
5. Under NVP/SOAP API integration, click Manage API credentials.
Hi, that link will bring you to the main page where you have few option to choose from for the APIs, you can login into your Sandbox account and then click that link you posted, you will see the page I mean.
These instructions appear to be a little out of date... I'm looking to update my old Classic API credentials. When I click on this:
I get to this screen:
and as you can see, the only option is to "Remove". I am worried that since this is a legacy API, removing them might be permanent with no option to refresh or create new ones. As this is mission critical and in production, I don't want to risk that. Does anyone know if this is the case?
The Merchant Technical Support is no longer exist, but I hope I can get some help/clue here.
I have access to the sandbox API, but when I wanted to request API Credentials for Live Account, after "Manage API credentials", it says "Sorry, we couldn’t confirm it’s you.".
I never get the SMS Verification codes also.
Christina is right, open a ticket with us and we can discuss, removing your API credentials on a live integration will likely break the integration and require you to replace the API credentials in your software, it's quick enough to do this, but you want to make sure you know where you need to update before you remove any existing credentials.