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Payment on Hold

Contributor

Payment on Hold

My Payment has been put on hold putting up a reason - Ebay-Seller Non Performance in one place and Non-established PayPal Seller in another place.

 

I have been selling on Etsy via PayPal since 2012. I have very frequent transactions - so how did I suddenly become a non-performer? Secondly I do not sell on Ebay but on Etsy?

Is there anything I could do to get this resolved quickly

3 REPLIES 3
Esteemed Advisor

Re: Payment on Hold

@ushark 

 

If you're not selling on eBay, the 21 days funds availability hold also applies to PayPal payments in general, regardless of the marketplace platform you're using. Your payment could be on hold for any of the following reasons listed here:

https://www.paypal.com/in/smarthelp/article/FAQ1987

 

You may be able to get the funds sooner:

https://www.paypal.com/in/smarthelp/article/how-do-i-get-my-paypal-payment-sooner-for-a-transaction-...


Kudos & Solved are greatly appreciated. 🙂
Contributor

Re: Payment on Hold

Thanks @sharpiemarker for the super fast response. I did go through the links you mentioned. None of the reasons seem to apply in my case.

1. New seller - No

2. Have not sold in a while - No

3. Multiple disputes, refunds or chargeback - No

4. Change in selling pattern - No

5. Selling High risk items - No

 

Hence, I need to know from PayPal - the exact reason for this hold. 

Payments before and after this particular one seem to have had no issues.

Esteemed Advisor

Re: Payment on Hold

@ushark 

 

Then ask customer services?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.