Payment from bank to pay pal issue

Thomas835
Contributor
Contributor

I made a few transfers from my bank account to my paypal account close time and one of the payments didnt appers on paypal account . I asked my bank to trace the money and they told me that paypal recive the money. Its already 2 weeks and still I dont see them . a did fast transfer . 

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3 REPLIES 3

PayPal_Siobhan2
Moderator
Moderator

Hi Thomas835, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

Have you received this bank transfer since your message? Did you make a transaction on PayPal around this time that may have been funded by this bank transfer? 

 

- Siobhan 

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Thomas835
Contributor
Contributor
I did not recive money back on any account bank or PayPal . No transaction was accumulated . I did one transfer to PayPal 20 min before and everything was ok i did after and was ok . One transfer disapeard i have proof on my statment my bank trace transaction , and PayPal recive money but i dont have them on paypal account and they did not come back to my bank.
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PayPal_Siobhan2
Moderator
Moderator

I would recommend reaching out to our Customer Support team for further assistance. Please contact us by phone, Facebook, Twitter or through the secure message centre of your PayPal account. 

 

- Siobhan 

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