Payment Transfer to Bank Account

[Mavic103076]

Hi, 

I am having a hard time transferring my PayPal money to my bank account. It could because the name I have on my PayPal account is just my nick name and my bank account has my full legal name. I have submitted documents to change my name but it's taking a while and when they got back to me, they said they can't process it and asked to submit the documents so I submitted it again. It's been days and it's really frustrating. Can someone help, please. Thank you. 

[sharpiemarker · Accepted solution]

@Mavic103076 

Unfortunately, no one here can help as no one in the forums has access to others' accounts. Have to call PayPal customer service to follow up:

Contact customer service for assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

[Mavic103076]

Thank you for taking the time to response. Greatly appreciated.