problem with my balance/fraud

[TedF897]

Hello,

I have been holding to about $200 in my paypal account since early march. Last time a chacked on it was April and it was all there. Today, I see that my balance is 0. There is no transaction history as far back as February, although I remember receiving the $200 in early March. Please tell me this is all some fixable glitch, and not what it actually seems most likely to be. 

Thank you!

[kernowlass]

@TedF897 

Is your paypal account permanently limited?

[TedF897]

No, it's not.

[kernowlass · Accepted solution]

@TedF897 

In that case your best bet is to contact customer services.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.