balance and customer service

[kenwil42]

So i have this negative balance in my paypal account. I have tried numerous ways to pay it. I have my credit card and checking account linked. Still does not work. Paypal customer service is non existent. Does anyone know my options. Is there a better site to use with real people to talk to instead of (no offense) a community ?

[PayPal_Siobhan2]

Hi kenwil42, 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

If the account has been locked due to a negative balance, you will be unable to add funds to the PayPal account. Please contact our Customer Support team by phone, and they will be able to take the payment over the phone using your debit card. 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

- Siobhan