PayPal won't process send money requests
Agohlmador
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-18-2021
03:59 PM
It works only if I send a low amount like $20. As normal, it will show my card, allow me to move on with the process, and take me to a confirm transaction page. However, If I send a higher amount like $50, on the select payment method page, my card doesn't appear and attempting to add a payment method by linking a card results in a "cannot process your request" message and I can't send the money. This is urgent and I can't afford to spend weeks researching this. What do I do?
Labels:
1 REPLY 1

Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-20-2021
04:41 PM
Hello @Agohlmador,
Thanks for posting in the Community!
I'm sorry to hear you're having trouble making a payment. It sounds like you are running into our Security System. Depending on the risk associated with a transaction, our Security System can limit what payment methods are available. This isn't something we can override. However, it can help to log in from a consistent device with your location services turned on and allow 48 hours between payment attempts.
I hope you're able to make the payment soon!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Getting money back from Ebay in Payments Archives
- adding bank account problems in My Money Archives
- Need to set account balance buffer in Instant Transfer settings in My Money Archives
- I DON'T want Paypal registration for my buyers if they do the payment in Payments Archives
- Why PayPal 'compelling' me to agree to automatic payments for 'Wish.com'? in Payments Archives