Money on Hold Days After Package Was Delivered

JoyconBoyzTendo
New Community Member
I sold a pair of shoes to someone on eBay in late May. PayPal and eBay says that I should get the money a day after the package was delivered to the buyer. It was delivered on June 4th, yet PayPal refuses to give me access to my money. Is there any way I can get access to it?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@JoyconBoyzTendo 

 

Funds are normally released when tracking shows online that the item has been delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.
If completed and no funds are released then contact c.s. and request manual release of funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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