I have a problem

tpenox
New Community Member

Good Morning,

my name is Enis and wanted to ask why

I am still negative on my paypal account,

even though I paid it into my bank account!

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1 REPLY 1

This_is_Chris
PayPal Employee
PayPal Employee

Hi @tpenox,

 

I can only imagine how troublesome that must be.

 

There are various reasons as to why your account is still on negative even though you have already made a payment using your bank account.

It could be that it is still taking some time for the funds to be cleared from your bank to your PayPal balance. According to this article below, deposits from your bank to your PayPal could take 2 working days for the transfer to be completed.

- How long does it take to deposit my bank account into my PayPal account?

https://www.paypal.com/de/smarthelp/article/wie-lange-dauert-die-einzahlung-von-meinem-bankkonto-auf...

 

Furthermore, I would highly recommend that you contact us directly so that we can check your account and particularly review this concern.

 

Hope this helps! Always keep safe.


Kudos & Solved are greatly appreciated.🙂

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