Hold on my funds from customer

Scottagain
Contributor
Contributor
The worst possible time PayPal could put a hold on funds from a customer who I've known for 5+ years. I cant contact PayPal and they probably wont help me anyway. $430 on hold for no valid reason. This should be illegal. Definitely going to file a report with the FTC and bbb. This is my money and unless they have reason to believe somthing fraudulent they shouldn't be allowed to do this.
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Scottagain 

 

https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

 

PayPal system thinks transaction is risky.

 

Before you start suin' and reportin'...

 

Sellers/recipients do this to get money sooner (may not be available for some countries):

 

 1. Click Activity at the top of the page.

 2. Find and click the original payment for the item or service.

 3. Click Add Tracking Info.

 4. Select an order status.

 

Note: PayPal releases funds 24/48 hrs from delivery confirmation with courier by PayPal, if tracking info is provided in the transaction.

 

Then ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):

 

1. Click Activity at the top of the page.

2. Find and click the original payment for the item or service.

3. Click Confirm Receipt.

4. Click Yes to confirm that you received the order.

 

***Not all transactions require receipt confirmation.


Kudos & Solved are greatly appreciated. 🙂
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