Funds on hold

[gentlelord6]

Money was sent from Israel to me as Goods And Services in UK up till now the fund is on hold. How long will it take to release the funds because the sender from Israel said the Comfirm Receipt option is not found till now after 5 days. is their a possibility that the fund will be release ?

[kernowlass]

@gentlelord6 

You have a Nigerian paypal account which can't receive paypal payments so not sure how it can be on hold?

Or are you talking about another paypal account registered in the UK?

[gentlelord6]

Yes i mean my UK PayPal account

[kernowlass]

@gentlelord6 

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. IF you have received the funds for a service / virtual or digital sale OR no tracking number is applicable Paypal would be unable to release the funds any sooner than 21 days.

If you mark the transaction as processed then the buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner ie 7 days after the buyer verifies receipt. This is not always available or guaranteed. 
If not then sadly its 21 days.

[gentlelord6]

Thanks A Lot For Clarification.